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AI
AI receptionist
A voice agent that answers your business line 24/7, qualifies callers, books jobs against your real calendar, and texts the dispatch summary to you. Ours runs on Anthropic Claude + ElevenLabs voice + Twilio.
Where this lives in our product/systems/ai-receptionist →
Related terms
Tool use
The Anthropic SDK feature that lets the AI receptionist actually do things — book_appointment, capture_lead, transfer_to
Twilio
The telecom API powering our voice + SMS layer. We provision a dedicated number per client (or port your existing line),
ElevenLabs
The text-to-speech engine we use for voice synthesis. Sub-500ms latency. Multilingual v2 model. Voices can be cloned fro
Answer rate
Percentage of inbound calls that get picked up before going to voicemail or being abandoned. Industry baseline for servi