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AI

Tool use

The Anthropic SDK feature that lets the AI receptionist actually do things — book_appointment, capture_lead, transfer_to_human, end_call — instead of just talking. Each tool runs server-side with type-checked arguments.

Related terms
AI receptionist
A voice agent that answers your business line 24/7, qualifies callers, books jobs against your real calendar, and texts
Call summary
A 2–3 sentence Claude Haiku-generated digest of every call: what the caller wanted, what was decided, what's outstanding
More from AI
AI receptionistCall summaryElevenLabsEmergency triageOutbound engine
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